RETURNS + SHIPPING
Domestic Returns and Exchanges
We understand there may be occasions where you wish to return an item. That is why we offer a 14 day return policy, so if for any reason you change your mind about your purchase, you can return it, in its original condition, within 14 days of the date you received it. Any refund does not include the shipping charged for sending the item(s) to you. Any return for a refund to the original form of payment will be subject to a shipping and handling fee which covers the return shipping costs that will be deducted from the refund amount. If you choose to receive your refund in the form of a gift card, the return shipping and handling fee will be waived. Merchandise may not be worn, altered, or washed. Hang Tags + Hygiene stickers must be attached (without ever being removed). Please be mindful of make up, tanning products, and deodorant as we will not accept garments that have stains from trying on. All returns are subject to inspection and we reserve the right to refuse your refund if your return does not meet these requirements. Please allow up to 10 business days (Monday – Friday) from the date your return is delivered to process your return.
Any item marked "FINAL SALE", including items purchased ON SALE, is NON-REFUNDABLE.
To start a return please fill out the form below. Please make sure to include your original packing slip in the return package and to ship your return using the return label provided to you within 7 days of submitting the return request.
TAN + LINES
RETURNS DEPARTMENT
3525 Del Mar Heights Road
Unit A-1928
San Diego, CA 92130
SHIPPING
Please allow up to 6 business days (Monday - Friday) for orders to be processed before they ship.
DOMESTIC SHIPPING
Standard Shipping - USPS or UPS Ground (2 to 7 Business Days once processed).
Expedited Shipping - FedEx One Rate (2 Business Days once processed).
Overnight Shipping - FedEx Overnight (1 Business Day once processed). Orders will be shipped the next business day (Monday – Friday). To request same day shipping, please email hello@shoptanlines.com.
INTERNATIONAL SHIPPING
Duties and Taxes collected at Checkout. All orders shipped DDP.
FedEx International Economy is 2-5 business days once processed depending on destination.